Amazon Prime technical difficulties: Fans confused as Hornets-Heat broadcast goes dark in overtime
· Yahoo Sports
Amazon Prime technical difficulties: Fans confused as Hornets-Heat broadcast goes dark in overtime originally appeared on The Sporting News. Add The Sporting News as a Preferred Source by clicking here.
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The Heat vs. Hornets Play-In Tournament game was a thriller, as the Hornets survived 127-126 on a late LaMelo Ball bucket. However, Prime Video made a significant mistake in overtime of the contest.
With just seconds left on the clock, Amazon's broadcast cut of, leaving millions of viewers in the dark regarding the game. While the stream eventually got the love broadcast back up, it certainly caused a ton of confusion.
Here's how Prime Video's broadcast briefly lost the feed.
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Amazon Prime technical difficulties
With under a minute left in overtime of the first Play-In game between the Heat and Hornets, the Prime Video broadcast went dark.
The game was headed to a timeout with the Hornets up when the the stream went dark, before the service put up a "technical difficulties" screen with music playing in the background.
Prime Video's broadcast went off the air for nearly two full minutes during overtime in Heat-Hornets. pic.twitter.com/oStTMMprNm
— Sports TV News & Updates (@TVSportsUpdates) April 15, 2026
As expected, fans were very frustrated by the "technical difficulties" that occurred that late in the game.
Nah Amazon Prime Video, you can’t have this with a minute left in overtime in a postseason game. pic.twitter.com/xCGdRwjE5F
— David Furones (@DavidFurones_) April 15, 2026
Technical difficulties now?
— Marc J. Spears (@MarcJSpears) April 15, 2026
First ever streaming exclusive nba postseason game goes off air with technical difficulties in final minute of OT. Yes, really
— Barry Jackson (@flasportsbuzz) April 15, 2026
Technical difficulties!?!? wtf. With seconds left in the game pic.twitter.com/IzfCKv57Wb
— Geoff Schwartz (@geoffschwartz) April 15, 2026
This is Prime Video's first year covering the NBA, and as a result the Play-In Tournament, so some growing pains are to be expected. Still, this was the absolute wrong time for this to happen.
Amazon Prime Video is also set the broadcast the first three games of the NBA Playoffs on Saturday, so they don't have much time to get their technical issues sorted out.