Bengaluru Division Organises Rail Jan Samvad Across Stations as Part of Special Campaign 6.0
· Free Press Journal
Bengaluru Division of South Western Railway organised Rail Jan Samvaad at stations across the division today, as part of Special Campaign 6.0, providing a platform for passengers to interact with railway officials and share their suggestions, feedback and grievances regarding railway services and passenger amenities.
At KSR Bengaluru Railway Station, Ashutosh Kumar Singh, Divisional Railway Manager, Bengaluru Division, interacted with passengers, addressed their queries regarding ongoing and proposed railway development works, and invited their suggestions and feedback for improving passenger services and amenities. He informed them that 19 stations under Bengaluru Division are being developed under the Amrit Bharat Station Scheme (ABSS). Yesvantpur and Bengaluru Cantonment stations are being developed under the station development programme, while the redevelopment of KSR Bengaluru Railway Station is at the proposal stage.
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The DRM also briefed passengers on major infrastructure projects, including yard remodelling at KSR Bengaluru and the ongoing quadrupling of the Bengaluru Cantonment–Whitefield section.
Responding to passengers’ queries regarding the ticketing system, Ashutosh Kumar Singh highlighted the role of digital initiatives such as RailOne, Rail Madad and UTS in improving passenger convenience, simplifying ticketing and facilitating the redressal of passenger grievances. He also emphasised the assistance provided by M- UTS Sahayaks in helping passengers access Unreserved Railway tickets̤ .
As part of the programme, Sudhir Kumar Sharma, Principal Chief Materials Manager (PCMM), South Western Railway, interacted with passengers at Mandya Railway Station. Dr. Sobha Jasmine S., Principal Chief Medical Director (PCMD), South Western Railway, participated in the programme at Krishnarajapuram
Railway Station. D. Srinivas Rao, Senior Divisional Safety Officer, Bengaluru Division, interacted with passengers at Tumakuru Railway Station.
Additional Divisional Railway Managers, Parikshit Mohanpuria and Praveen Kataraki other senior Railway officials, were present at KSR Bengaluru during the programme.
As part of Special Campaign 6.0, Rail Jan Samvaad was conducted across stations under Bengaluru Division, including KSR Bengaluru, Yesvantpur, SMVT Bengaluru, Kengeri, Krishnarajapuram, Bengaluru Cantonment, Bangarapet, Yelahanka, Mandya, Tumakuru and Whitefield, among other stations.